Privacy Policy
1. Scope of personal data protection measures
In accordance with this personal data protection policy, their scope concerns any data processing that may occur when browsing or consulting one of our websites or other social networks on which we may appear (Facebook, Twitter, Instagram, Instagram, etc.). Specific information on the use of social networks is specified at the end of this document. They also apply to any internal procedure of REMO HOME that requires the collection of data either through paper forms or any other means.
Through these means, you may be required to view content and, in some cases, complete forms, respond to surveys, participate in contests, conduct searches, send photos, make comments, etc. and, consequently, communicate personal information to us. All of this information is governed by and is subject to our privacy policy.
2. Who is responsible for processing your personal data?
In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, we inform you that your personal data will be processed by REMO-HOME EURL whose tax address is in Bordeaux, under the tax identification code 933 769 275, email address info@remo-home.fr
3. Who is the data protection officer?
The Data Protection Officer is responsible for guaranteeing fundamental rights relating to the protection of personal data within REMO and ensures compliance with current data protection regulations. You can contact the Data Protection Officer by email at the following address: info@remo-home.fr
4. What personal data is collected?
Below we detail the personal data collected and processed, as well as their uses.
Creation of customer account
- Data : Identifiers
- Purpose and legitimacy: Creation of a customer account, legitimized by your explicit consent during the account creation procedure or during the purchase procedure.
- Recipients: REMO-HOME
Newsletter
- Data : email
- Purpose and legitimacy: Sending of commercial information legitimized by your consent.
- Recipients: REMO-HOME
You may request the deletion of your data at any time without this calling into question the lawfulness of the processing carried out before the deletion request.
REMO-HOME uses tools to collect users' browsing data, analyze their preferences, habits or profiles, and conduct targeted campaigns based on this data.
5. For what purposes do we use your personal data?
Below you will find the legal provisions that authorize us to process your personal data.
- In compliance with the contractual relationship
- By your consent.
- By the legitimate interest of REMO-HOME to inform you of the services, products and initiatives that may interest you
- Compliance with obligations imposed by law.
We remind you that you can withdraw your consent at any time by contacting us at the following address: info@remo-home.fr
6. Dissemination of photos or videos on the website or on social networks
With regard to the publication of photographs or videos of our employees, customers, users or minors on the web or social networks, as well as the collection of data in the context of a competition or for the processing of any other personal data, we require in advance the formal, explicit, uncontested and informed consent of the person concerned which, in the case of children under 14 years of age, is granted by parents or legal guardians.
The processing of these photos is limited to the purposes for which consent was given.
REMO warns users that, except in cases of legal representation, no user may use the identity of another person and communicate their personal data, so the user must at all times keep in mind that they can only provide personal data corresponding to their own identity and adequate, relevant, recent, accurate and truthful.
7. How long do we keep your data ?
REMO will retain your personal data for as long as deemed necessary for the purposes for which they were collected. They will also be retained for the time necessary to comply with legal obligations and for the defense of claims. If the guidelines differ from those indicated in this policy, they will be detailed in the appropriate documentation.
8. To whom will your data be communicated ?
REMO will only communicate your data to services for which they are likely to be useful and in cases where there is a legal obligation.
No exchange of personal data abroad will be carried out in the event that your data is protected by the Privacy Shield or by data protection clauses.
In the case of social networks, all information and content published by the user will be communicated and shared with the rest of the users who consult said social network, due to the nature of the service.
9. Security measures
REMO guarantees the confidentiality and absolute protection of the personal data collected and, therefore, essential security measures have been adopted to prevent alteration, loss, processing or unauthorized access and thus ensure their integrity and security.
The user undertakes to exercise vigilance and not to make his user name and password available to third parties, and also undertakes to make them available to REMO for any risk of theft, loss or risk of access by a third party to user data.
10. What are your rights regarding the personal data you provide to us? ?
Access
- You will be able to consult your personal data administered by REMO-HOME
- info@remo-home.fr
Modification
- You will be able to modify your personal data if it is inaccurate.
- info@remo-home.fr
Deletion
- You will be able to request that your personal data be deleted
- info@remo-home.fr
Opposition
- You will be able to request that your personal data not be used.
- info@remo-home.fr
Limits on data processing
- You will be able to request that the processing of your data be subject to certain restrictions in the following cases:
- - When the accuracy of your data is being verified
- - In the event that it is not necessary for REMO to handle your data, but you need it to assert your rights
- info@remo-home.fr
Transferability
- You will be able to receive in electronic format the data that you have provided to us in digital version.
- info@remo-home.fr
In case you consider that your personal data has not been processed in accordance with the legal provisions, you can contact the data protection officer at the address info@remo-home.fr
However, if you wish, you can file a complaint with the National Commission for Information Technology and Civil Liberties ( https://www.cnil.fr/fr ).
11. Languages
This privacy policy is available in several languages, to adapt to the different users who may access the site. In case of doubt about the interpretation or contradictions between the versions, the document that will prevail for the purposes of interpretation will always be the privacy policy in Spanish.
12. Social networks
The operation of social networks is not the responsibility of REMO and, therefore, the information you publish will be shared by all users who consult them. Likewise, social networks allow interaction with other users and, therefore, here are some points to take into account.
The purpose of using social networks is to promote and publicize the products designed by REMO.
In principle, this same data protection policy specified in this same document applies to the collection, processing and transfer of data.
The user must agree to:
- Do not publish information that does not meet the criteria of truthfulness, public interest and respect for human dignity. In particular, the user must avoid any conduct that may violate the principle of non-discrimination based on gender, race, religion, ideology or any other personal or social circumstance, and against privacy, honor and self-image, and is ultimately responsible for the truthfulness and legality of the published content.
- Do not record or publish images, videos or any other type of recording without the consent of the parties concerned
REMO cannot be associated with the opinions expressed by third parties or with the ideology of the profiles with which it maintains a link on any social network.
REMO reserves the right to remove from its social networks any information published by third parties that violates the law, incites others to do so or contains messages that undermine the dignity of people or institutions. As well as to block or report the profile of the author of these messages.
Recommendations to users
Please review and read the social media terms of use and privacy policy at the time of registration.
Learn about the possibilities of setting up and using social networks.
Set the level of confidentiality of the user's profile within the social network.
Don't post too much information about your personal and family life.
Be careful when posting audiovisual and graphic content on your profile, especially if images of third parties appear there.
Do not share data about third parties without their prior consent.
The social networks administered by REMO are: